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I’m Natalie.

I care about creating space for good work to happen, and I believe creating conditions for healthy, empowered teams to thrive is the best way to deliver value and impact for people and organisations.

Currently, I’m Head of Technology Performance at British Red Cross, working on more joined-up, inclusive, and strategically aligned ways of working and building a culture of collaboration, clarity and curiosity. Before that I was at Citizens Advice, leading teams to design products and services for over 30,000 staff and volunteers.

I’m passionate about sharing tools, methods and case studies across sectors and industries.